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Below are some answers to any questions you may have. If you can not find the answer to your questions or queries here please feel free to contact us. (Email:sales@hqlsports.com)
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How can I get your offer sheet?
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Sure, normally you will receive formal offer within 6hours from our workers after your enquiry sent out by fax, email with the exact product code number of your interesting, planing quantity, and prior market, we will be swiftly back you satisfiedly.
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What is the minimum quantity order?
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a. The minimum quantity order is 10 pieces.
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b. Different quantity per model, please check the website for quantity.
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What is the production and delivery time?
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a. Production is from 20 to 25 days, depending upon the high demand of our products.
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What are the acceptable payment methods?
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a. Acceptable payment methods are T/T and L/C at sight. We require 40% deposit upon confirmation of order and 60% balance by T/T or L/C at sight
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What is the price of shipping of the container and can I use HQL Forwarder Company to do my shipping? What is the shipping FOB/CIF port?
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a. Depending upon the port of delivery, prices vary. You may use our forwarder for your shipping needs.
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b. The shipping port used by HQL is Ningbo and Shanghai.
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May I order a sample before I order a container order?
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a. Yes. If you interested in our product we will ship a sample to you. You will be charged a sample price plus all related shipping costs. TNT or DHL will be used as the carriers.
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May I mix my container order?
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a. Yes. 3 models for 20FT.container. 5 models for 40and 40HQ container.
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Can I use my own logo and design on your products?
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a. Yes. OEM is welcomed. Depending on the job difficulty and quantity pricing varies.
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May I visit your factory?
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a. We always welcome customers to our factory. Nearest airport is YiWu. We will provide your ride from the airport to our factory. Before your trip please email us for further instructions.
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Q1. What is an electric bicycle?
There are currently two categories of electric bicycles.
Ebike -The motor is activated by turning the throttle. As such, there is no need for pedaling. However, one could still pedal at the same time and also decide how much electrical assistance one wants with the throttle.
Pedelec - Derived from Pedal Electric Cycle. The motor can only be activated as you pedal by means of a motion or torque sensor.
Q2. What size or power of the motor is needed and what is best?
For a person from 70 - 90 Kgs, it only takes about 150 - 180 watts to move at a speed of 24 km/h on level roads. Therefore a motor of 180 to 250 watts should be more than sufficient and when you combine your own muscle power to that of the motor.
A good electric bicycle depnds on both the motor and the controller working in harmony. Acceleration, torque, maximum output, assistance factor are the real the judges of what a good electric bicycle should be. Check out the summary of the extra energy test report.
Q3. Can I climb hills with this bicycle?
With HQL, you'll have no worries tackling grades at all; a simple pedal assist should get you up most grades, making your job even easier than most conventional 21 gears bicycles.
Q4. What kinds of battery are available and how long can I use bicycle before the battery runs out?
With a 36V 9Ah (324 wh) NiMH battery, the range one a single charge is between 40 – 70 kms.
HQL has introduced a Lithium ion battery with a rating of 37V 10 Ah or 370 Wh. This is based on LiMnO and is intrinsically safe and there is all the protection that is required from an excellent Battery Management System. The lightess at 4.3 kgs for the entire battery with casing and management circuit, the highest energy density by weight and by volume. The cell phone has normally 3.7V x 500 mAh, this is 200 X the amount at 37V x 10000 mAh, for the price it is almost a give-away. Our Li ion battery has an added capacity of approximately 10% compared to the NiMH.
Q5. What is the lifespan of the battery?
The NiMH battery will give you about 350 cycles before reaching 80% Depth of Discharge. ( meaning only being able to attain 80% of its original capacity).
The Li+ battery will give you about 400 – 500 cycles before reaching 80% Depth of Discharge.
Q6. What is the electrical consumption like?
Next to nothing. Electric bicycles are the most energy/cost-efficient transport. 1kw will take about 100 kms – that’s about 25 – 50 cents in any country, even the food you’ll need to that distance on a regular bike will cost more.
Q7. How fast can I go on the eZee electric bicycle? What are the legal issues involved in owning one?
This depends on what the regulations in your country allow. We put in the controls and motor specifications to meet such requirements.
